Terms of Service
These terms are between Lachlan Brown Group (company number [Company number], registered at 5 Russel Court, KA3 7QQ, Kilmarnock, UK) ("we", "us") and the business that signs up for DOJO-Touch (the "Venue", "you").
1. The service
DOJO-Touch (the "Service") passes card payment requests from your Touch Desk system to your Dojo card terminals and reports the result back to Touch Desk. It also gives you reports of those payments.
We are not a payment provider. Card payments are processed by Dojo under your own agreement with Dojo, and funds never pass through us. Touch Desk is provided by A.K.Microsystems under your agreement with them. We are not responsible for either of those services.
2. Your account
- You must give accurate details and keep your login, Dojo API key and Touch Desk key confidential.
- You are responsible for the people you invite to your account and for what they do with it.
- You must have the right to connect the Dojo account and Touch Desk system you set up.
3. Fees and payment
- The Service is charged per venue at the price shown when you subscribe, billed monthly in advance through Stripe. A free trial may be offered once per venue.
- If a payment fails, Stripe will retry it. If it still cannot be collected, your subscription ends and the Service stops sending payments to your terminals.
- We may change prices with at least 30 days' notice by email. The change applies from your next billing period after the notice ends.
4. When the Service is unavailable
We aim to keep the Service available at all times but do not guarantee it. If the Service, Dojo, Touch Desk or your internet connection is unavailable, or your subscription has ended, Touch Desk will show that the card payment could not be sent. You must then take the payment another way, for example by keying it into the terminal. You must have a process for this.
5. Checking your payments
You remain responsible for reconciling your takings. Check the Service's reports, any "needs attention" items, your Touch Desk reports and your Dojo statements, and resolve any differences promptly. Refunds and disputes are handled through Dojo.
6. Acceptable use
You must not misuse the Service: no attempts to break its security, interfere with other venues, or reverse engineer it, and no use for unlawful purposes.
7. Data
We process personal data on your behalf as your processor, as set out in the Data Processing Agreement, which forms part of these terms. Our own use of account data is described in the Privacy Policy.
8. Liability
- Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
- We are not liable for loss of profits, revenue, business or goodwill, or for any indirect or consequential loss.
- We are not liable for losses caused by Dojo, Touch Desk, your equipment or network, or by payments taken while the Service was unavailable.
- Our total liability in any 12-month period is limited to the fees you paid us in that period.
9. Ending the agreement
- You can cancel at any time from the Billing page. The Service continues until the end of the period you have paid for.
- We may suspend or end your account if you breach these terms or do not pay, or with 30 days' notice for any other reason.
- When your account ends, we delete your Dojo and Touch Desk credentials. We keep payment records only as long as the law or the DPA requires.
10. Changes to these terms
We may update these terms. If we make a material change, we will ask you to accept the new version the next time you sign in.
11. General
These terms are governed by the law of England and Wales, whose courts have exclusive jurisdiction. Contact us at 2hello@sccpro.co.uk".